Privacy Policy

1. Introduction

Welcome to Runternal ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

2. Information We Collect

2.1 Personal Data You Provide

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information we collect may include the following:

• Email Address: When you sign up for our waitlist or subscribe to our newsletter, we collect your email address to send you updates about our product launch and occasional communications about our services.
• Name: If you choose to provide your name when contacting us or signing up for services.
• Communication Data: Any information you provide when you contact us directly via email or other communication channels.

2.2 Automatically Collected Information

When you visit, use, or navigate our website, we may automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through standard web technologies. The information we collect includes:

• Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website and which we record in log files. Depending on how you interact with us, this log data may include technical information such as device type, browser type and version, the pages or features of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the website. Depending on the device used, this device data may include information such as your operating system, browser type, hardware model, Internet service provider, and similar technical information.

3. Analytics

We use privacy-friendly analytics to understand how visitors interact with our website. Specifically, we use Plausible Analytics, which is a GDPR-compliant, cookie-free analytics service. Plausible does not use cookies and does not collect any personal data. All data is aggregated and no individual user can be identified.

The analytics data we collect includes:

• Page views and pages visited
• Referral sources (how you found our website)
• General geographic location (country/region level only)
• Device type (desktop, mobile, tablet)
• Browser and operating system

For more information about Plausible Analytics and their privacy practices, please visit https://plausible.io/privacy.

4. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To send you marketing and promotional communications: We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time by clicking the unsubscribe link in any email we send.
• To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
• To respond to user inquiries and offer support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
• For other business purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, marketing, and your experience.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data on our behalf about how you interact with our website over time.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

6. Third-Party Services

We use the following third-party services to operate our website and provide our services:

6.1 Google Sheets (Waitlist Storage)

We use Google Sheets via Google Apps Script to store waitlist submissions. When you subscribe to our waitlist, we collect and store the following information: your email address, submission timestamp, browser information (user agent), language preference, referrer URL, screen resolution, and IP address. This data is stored securely in Google's infrastructure. For more information about Google's data handling practices, please review Google's Privacy Policy.

6.2 Plausible Analytics

We use Plausible Analytics for website analytics. Plausible is a privacy-focused analytics service that does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA, and PECR. For more information, please visit Plausible's Privacy Policy.

7. Cookies and Tracking Technologies

We use minimal tracking technologies on our website. Our analytics provider (Plausible) does not use cookies. We may use essential cookies that are strictly necessary for the operation of our website.

Essential cookies are required for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

For waitlist subscribers, we will retain your email address until you unsubscribe or request deletion, or until our product launches and you are notified, whichever comes first.

9. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 48 hours.

11. International Data Transfers

Our servers and service providers may be located in different countries. If you are accessing our website from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed by us and our service providers in countries where data protection laws may differ from those in your country.

By using our website and providing your information, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than your country.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

14. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

The legal bases we rely on for processing your personal information include:

• Consent: You have given us permission to process your personal information for a specific purpose (e.g., joining our waitlist).
• Legitimate Interests: Processing your personal information is in our legitimate interests and it is not overridden by your rights.
• Contract: Processing your personal information is necessary for a contract you have with us.
• Legal Obligation: Processing your personal information is necessary for compliance with a legal obligation.

15. Updates to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Runternal
Email: [email protected]